FAQs - Frequently Asked Questions
What is Golf Punta Cana?
GPC is a private company that provides Stay & Play Packages, A La Carte Rounds of Golf to all area golf courses in Punta Cana / Bavaro / Casa de Campo.
What’s included in an A La Carte Reservation?
Round-Trip Transportation, Green Fees, Cart Fees, Local Taxes and at most courses range balls for practice.
All rates are in US Dollars and are subject to change without prior notice.
Golf Course Rental Clubs
Each golf course offers rental clubs and prices vary from course to course. Please review their rental policies when renting clubs at the golf course. GPC does not include rental clubs and is not responsible for rental clubs if damaged.
Every golf course has its own rain check policy. Please review the rain check policy at the course prior to teeing off. GPC is not responsible for rain check policies at the golf course. Any refunds, exchanges or changes is at the sole discretion and decision of the golf course management.
A Rider is a guest that wants to accompany a golfer during their round of play, the Rider is taking space in the golf cart and transportation, so they must be identified during the reservation process , if the Rider is not identified prior to pick up, GPC has the right to deny access to the transportation – as transportation has limited space and transportation is shared, there may not be space for other scheduled golfers, that may also be using the same transport.. Every course has an established Rider’s fee that is paid directly to the course upon check in for your round of golf. GPC Transportation also charges a $20.00 fee for Bavaro/Punta Cana area courses and $35.00 for Casa de Campo.
Are at the discretions of the golf course, at a minimum the following is required:
Men: Shorts / Pants / Collared Shirts with Sleeves / Closed Toed Golf Shoes or Gym Shoes
Women: Skorts / Shorts / Pants / Collared Shirts / Closed Toed Golf Shoes or Gym Shoes
NO JEANS ARE ALLOWED!
Terms and Conditions
All Sales Are Final. Prices are subject to change without notice.
Refunds are only available when reservation is cancelled more than 24 hours in advance by Email
No Refunds will be provided for any other type of cancellation.
Cancellations are only accepted via email
Each course may have a different rain check policies, check the rain check policy at the course before teeing off. Golf Punta Cana and their affiliates are not responsible for rainchecks and follow the policies of the golf courses.
Proper golf dress code is required at all courses -- No jeans are allowed at any course. Proper golf shirts are required at each course.
Unless expressly stated on client's voucher nothing else is included in this purchase. Each reservation to a course includes round trip transportation, range balls (unless excluded below), golf cart and round of golf. Unless expressly stated in these Terms and Conditions, nothing else is included.
Transportation included in these packages are shared, that means that you will pick up other people along the way.
Please note, any deviation from this shared service, by definition, constitutes a private transfer and will be charged additional fees. For more information on additional charges please contact sales@ golfpuntacana.com
THIRD PARTY SALES:
All 3rd party sales are Final
All 3rd parties are charged at the time of reservation based on the agreement with Golf Punta Cana.
All 3rd parties are responsible for managing their clients and providing information to their clients.
Golf Punta Cana, may, at the request of the 3rd party, agree to co-brand all marketing material.
3rd parties with outstanding balances will have full reservation cancelled 24 hours prior to a tee time.
Any 3rd party accessing the 3rd Party Portal has agreed to these Terms and Conditions.
All 3rd Party reservations are agreed to be paid in Full prior to date of play regardless of if client uses service or not.
All 3rd parties agree to maintain a credit card on file that will be used to charge reservations in full at time of reservation.
Refunds may be charged a 4% cancellation fee and is at the discretion of Golf Punta Cana. There are NO REFUNDS within 24 hours of the scheduled Tee Time.
Unless expressly approved by the golf course only 4 players are allowed to play as a group. It is called a Foursome. Any variation of this must be approved by the local golf course on the day of play.
Transportation: Standard Transportation provided in your price operates as a Shared Transportation Service. This means that you the Client may be paired with other individuals from other hotels. These Shared transportation services may make a maximum of Three (3) stops at Three (3) different hotels. Hotels are in line to the golf course. Hotels that share the same driveway (Entry) are considered the same hotel.
Pickup Time / Return Time: Please note each client will receive a Pickup Time and a Return Time. For Shared Transportation Services these times define when and where you will be picked up and returned.
Transportation Compensation: From time to time, and in the event of an error with Shared Transportation, the Client Agrees to a maximum Compensation of not more than Twenty Five United States Dollars ($25 USD) per person. Compensation will be refunded to the credit card used to purchase the Tee Time Reservation and will be processed within 1 week of any written / emailed complaint.
Rain checks will only be provided through the golf course. Each golf course has the final decision on offering a rain check, providing the terms and conditions for a rain check, and managing future play for any rain check given.